Cancellation & Booking Policy

Our Commitment to You

At Tellom Esthetics, your time — and ours — is deeply valued. To ensure every client receives the focused, unhurried care they deserve, we ask that you review our booking and cancellation policy before your appointment.

Cancellations & Rescheduling

We kindly request a minimum of 48 hours' notice for any cancellations or rescheduling requests. This allows us to offer your appointment time to another guest on our waitlist.

• 48+ hours notice: No charge. You may reschedule at no cost.
• 24–48 hours notice: A cancellation fee of 50% of the scheduled service will be charged.
• Less than 24 hours / No-shows: The full service amount will be charged.

Late Arrivals

We understand that life happens. If you arrive late, we will do our best to accommodate your full service; however, out of respect for the next guest, your appointment may need to be shortened or rescheduled. The full service price will apply.

How to Cancel or Reschedule

Please contact us directly to make any changes to your appointment. We're happy to help find a time that works for you.

A Note on Packages

Cancellation fees apply per session for package holders. Unused sessions in a package are non-refundable but may be transferred to another service of equal value.

Thank you for your understanding and for supporting a small, intentional studio. We look forward to caring for your skin.